Heart Rate Watch is dedicated to maintaining the highest level of integrity, reliability and transparency for all of our users. We remain vigilant in our protection of your information and have safeguards in place to help protect you. Our policy and privacy agreements exist to ensure the privacy of all members and their customers, as well as fostering a safe community environment.

Ordering Information:
 
How do I order?
Two options are available:
1. ORDER ONLINE with your credit card using our secure internet server
or
2. Mail your order with check or money order to: RDC Enterprises, Inc.
1419 Lomond, Allen Texas 75013. Checks may have a slight verification delay before shipping.

Will I be charged sales tax?
We will collect 6% sales tax from all TX (Texas) residents. There is no sales tax collected from any other state.

Changing or Canceling an Order once you have hit the "Order" button
If you haven't hit the 'Order' button, you can easily make changes in the shopping cart. You cannot amend your order online once it has been placed. You can email us or call to request an order change but we cannot confirm changes as we use an automated order system. 
 

Out of stock items
99% of our items are in stock at all times. Very rarely increased demand will facilitate a backorder of an item. In the event of a backorder on an item you have ordered it will be handled according to these specifications. If we expect the item will arrive in our facility to make it in time to fulfill your order according to the expected delivery schedule we will upgrade your shipping at our expense to be certain the item still arrives to you in the expected time frame. We may also drop ship from the manufacturer and upgrade your shipping at our expense to be certain the item will arrive to you in the expected time frame. As a last resort we will contact you to let you know the item will be unavailable and the expected date of arrival. Continuing with the order at that point would be the customer's option.

BILLING ADDRESS VERIFICATION
We use an address verification system for all online orders. We may require additional information from you if your bank does not support electronic address verification or we may not be able to accept your card. YOUR ORDER MAY BE HELD FOR ADRRESS VERIFCATION IF INCORRECT INFORMATION IS PROVIDED or if we are unable to verify your billing address.

Bounced Checks or Chargeback of funds to Credit Cards are subject to a $35.00 Fee plus any collection costs incurred.
Non-Payments sent to our collection agency are subject to additional Finance charges imposed by the 3rd party agency.