Privacy and Security

What does this policy cover?

This policy covers consent, the kind of information we collect, how we use that information, who has access to it, and the security of your information.

Consent

You will be prompted to divulge any sensitive information we collect (your address, credit card number), and it is your decision to do so, when you create an account or complete a transaction. We will not email you to solicit your credit card information, address, or any other sensitive information about you. If you receive an email requesting this information, do not respond with your information. You only have to submit this information at the time you create an account and complete an order, on our secure site. If you are skeptical about a request for information, do not submit it until you are certain of its purpose.

What information do we collect?

We only collect information that you submit. You submit information to us on three occasions:

• When you create an account, you are prompted for your address and other personal information.
• When you update the information in your account, the information we have about you is updated.
• When you complete an order, you are prompted for your credit card information. An order cannot be completed without a valid credit card. This is the only time you will be asked to provide your credit card.

How do we use the information we collect?

We use the information we collect for one purpose:

The information you submit to us is used to complete your order. Without this information we are unable to fulfill your order. We do not collect any information about you that is not necessary to provide you with exemplary service.

Who has access to the information we collect?

Only those people who need to see your information to fulfill your order have access to your information.

Do we share the information we collect?

We have a very strict policy against any violation of your privacy. To that end, we do not share, sell, or otherwise distribute your information to any other companies or individuals that are not involved in fulfilling your order. We are as concerned about your privacy and the security of your personal information as you are.

Is the information we collect secure?

Yes. We use 128-bit SSL encryption for all information you submit to us. All transactions are completed over a secured connection. Only you and our credit card merchant can access any information exchanged over that connection. You can tell if the page you are on is secure by looking at the URL. If it begins with https:// instead of http://, then the page is secure. Or, have a look in the lower right corner of your screen. If there is a picture of lock there, then the page is secure.

How do I know my credit card information is secure?

All of your information is secure. We use SSL encryption to ensure that all of your information remains confidential. Any information, including your credit card details, is transferred directly to us via an encrypted transfer. As well, we do not store your credit card information. You can determine if the site you are on is secure if the URL begins with https:// rather than http://. Or, look for a lock image at the bottom of your browser screen.